Information We Collect

Information You Provide Directly

When you register for KindleFlux services or interact with our platform, you voluntarily provide certain information. This includes your name, email address, company details, and payment information needed to deliver our services.

Information Collected Automatically

Our systems automatically collect technical information when you use our platform. This helps us maintain security, improve performance, and understand how our tools are used.

• Device information including IP address, browser type, and operating system
• Usage patterns such as features accessed, time spent, and interaction data
• Performance metrics including load times, errors, and system responses
• Security logs related to authentication attempts and suspicious activities

How We Use Your Information

We use your data exclusively to provide and improve our financial analysis services. Here's what that means in practice:

We don't sell your personal information to third parties. Period. We also don't use your financial data for purposes beyond what you've explicitly agreed to when using our services.

Data Storage and Security

Where We Store Your Data

Your information is stored on secure servers located in data centers that meet international security standards. While our primary operations are based in Thailand, some data processing may occur through cloud service providers with servers in Singapore and Japan. We've selected these providers based on their robust security measures and compliance certifications.

Security Measures

We take data protection seriously and implement multiple layers of security:

• End-to-end encryption for data transmission using industry-standard TLS protocols
• Encrypted storage of sensitive financial data at rest using AES-256 encryption
• Multi-factor authentication options for account access
• Regular security audits conducted by independent third-party experts
• Restricted access controls ensuring only authorized personnel can access user data
• Automated backup systems with encrypted off-site storage
• Continuous monitoring for suspicious activities and potential security threats

Despite our best efforts, no system is completely immune to security breaches. If we detect any unauthorized access to your data, we'll notify you within 72 hours as required by Thai law and take immediate steps to mitigate any potential harm.

Sharing Your Information

We share your information only in specific, limited circumstances:

Service Providers

We work with carefully selected third-party companies that help us operate our platform. This includes payment processors, cloud hosting providers, and customer support tools. These providers are contractually obligated to protect your data and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Thai law, court orders, or government regulations. We'll always review such requests carefully and only provide the minimum information legally required. When possible, we'll notify you before disclosing your data unless prohibited by law.

Business Transfers

If KindleFlux is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You'll be notified of any such change and given options regarding your data.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act grants you specific rights regarding your personal information. Here's what you can do and how to exercise these rights:

How to Exercise Your Rights

To exercise any of these rights, send an email to support@kindleflux.com with your request. Include your account email address and specific details about what you'd like us to do. We'll verify your identity and respond within 30 days. There's no fee for most requests, though we may charge reasonable costs for excessive or repetitive requests.

If you're not satisfied with our response, you have the right to file a complaint with Thailand's Personal Data Protection Committee through their official channels.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations. Here's our approach:

• Active account data is retained throughout your subscription period
• After account closure, personal data is deleted within 90 days unless we have a legal obligation to retain it longer
• Financial transaction records are kept for seven years to comply with Thai accounting and tax regulations
• Anonymized usage statistics may be retained indefinitely for product improvement purposes
• Support communications are kept for three years to maintain service quality and resolve disputes

You can request earlier deletion of your data by contacting us, though some information may need to be retained for legal or accounting purposes.

International Data Transfers

While KindleFlux operates primarily in Thailand, some of our service providers are located in other countries. When we transfer your data internationally, we ensure it receives equivalent protection through:

• Standard contractual clauses approved by data protection authorities
• Selection of service providers in countries with adequate data protection laws
• Additional security measures for sensitive financial information
• Regular audits of our international partners' data handling practices

Currently, we may transfer data to service providers in Singapore, Japan, and the European Union. These locations were chosen for their strong data protection frameworks.

Cookies and Tracking

Our platform uses cookies and similar technologies to function properly and improve your experience. We use several types:

Essential Cookies

These are necessary for the platform to work. They handle your login session, security features, and basic functionality. You can't opt out of these without losing access to core features.

Performance Cookies

These help us understand how people use our platform by collecting anonymous information about page visits, errors, and load times. This data helps us identify and fix problems quickly.

Functionality Cookies

These remember your preferences like language settings, display options, and customized dashboard layouts. They make your experience more personalized each time you visit.

You can manage cookie preferences through your browser settings. Keep in mind that blocking certain cookies may affect how well the platform works for you.

Children's Privacy

KindleFlux's financial analysis tools are designed for business use and are not intended for individuals under 18 years old. We don't knowingly collect personal information from minors. If we discover that we've inadvertently collected data from someone under 18, we'll delete it promptly. If you believe we have information about a minor, please contact us immediately.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, legal requirements, or service features. When we make significant changes, we'll notify you through:

• Email notification to your registered address at least 30 days before changes take effect
• Prominent notice on our platform dashboard when you log in
• Updated "Last Updated" date at the top of this document

Continuing to use KindleFlux after changes take effect means you accept the updated terms. If you disagree with changes, you can close your account before they become effective.

Third-Party Services

Our platform may integrate with or link to third-party services for enhanced functionality. For example, you might connect your accounting software or export data to external tools. When you use these integrations:

• You're subject to the third party's privacy policy, which may differ from ours
• We share only the minimum data necessary for the integration to function
• You can revoke access to third-party connections at any time through your account settings
• We're not responsible for how third parties handle your data once it leaves our platform

Before connecting any third-party service, we recommend reviewing their privacy practices to understand how they'll use your information.